Published on 01/25/19 by firstname.lastname@example.org
Go to the settings page of the desired location. (Select Location from the drop-down menu in the top, left corner. Select a site/location. Click the gear Settings button in the upper, right corner.)
Go to Visitor Check-In.
NoteVisitor Check-In must be ON for this location. Then click Add Release and Liability Waiver below.
Edit the waiver as needed in the content box. Click Create to save.
Published on 10/04/18 by email@example.com
Go to Locations from the drop-down menu at the top, left.
Select +New Site to add a site to your organization.
Edit name, address, and access for this site. Click Create Site.
Once a site is created, you may add buildings and building sections to the site by clicking +New Building/+New Building Section.
Select +New Room/+New Functional Space to add a room or functional space (designated laboratory bench, microscopy room, reactor workroom, machine learning space, etc.) to your building.
Equipment may also be added to a particular site, building, or room by clicking on the site, under the Equipment and Personnel tab. Another way to add equipment is by going into Equipment & Assets from the main drop-down menu and clicking +New.
Published on 08/13/18 by firstname.lastname@example.org
Go to Locations and select the building in which you'd like to update or add an address.
Click the blue gear button in the top, right corner.
Here you may edit the specific address for this building, if different from site address, or prompt it to use the site address.
When adding a new building, you will be prompted to input an address, if different from site address.
Published on 08/10/18 by email@example.com
Updated on 10/15/18.
Start by going into Locations from the drop-down menu at the top, left corner.
Here you can view, edit, and add sites, buildings, building sections, rooms, and functional spaces. To edit, select a site, building or any location type.
In the upper-right corner of this page, click the small, blue gear button to get to settings. Here you can edit the site's name, address, emergency contact information, as well as personnel, access requirements, visitor check-in, hours of operation, and privacy settings from the menu on the left.
When going in to edit a site, you may also edit and add buildings within this site. When editing a building, you may edit and add building spaces and rooms. All of these locations may be accessed individually from the main Locations page.
Published on 04/13/18 by firstname.lastname@example.org
Updated on 07/03/18.
After some recent testing of our connected devices, we found a couple of issues:
1) A simple error when using the Smart Lock is that when it is "open", the device pauses communication with our servers. This caused our servers to think the device is disconnected, although normal operation resumes after the device "closes". This has already fixed on our code base, a firmware update will put devices to the most updated firmware version.
2) A more complicated and irregular problem is a soft-restart of the device caused by a network connection error after prolonged use. Currently, the device simply restarts itself and reconnects to resume operation, but it is causing extra data to be sent as well as the device being unavailable for a few seconds every time it happens. A fix is being tested right now, once solved a firmware update will put all devices up to date.
Please feel free reach out with questions/concerns. We want to expose our devices to as much testing as possible in order to bring a more reliable product as quickly as we can.